Effective Date: 8 September, 2026
These Terms of Use (the Terms) govern your access to and use of the energyextract.ca service (the Service), operated by NEWTON ENERGY ANALYTICS LTD (we, us, or our). By clicking to accept these Terms when you create an account, or by using the Service, you agree to these Terms. If you do not agree, do not use the Service.
(a) The Service is available to businesses and organizations, and to individuals.
(b) If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and references to you include that organization.
(c) You must be at least eighteen years old and able to enter into a binding contract.
(a) You must provide accurate and complete information when you create an account and keep it up to date.
(b) You are responsible for keeping your sign in credentials confidential and for all activity that occurs under your account.
(c) You must notify us promptly if you become aware of any unauthorized use of your account.
(a) The Service operates on a credit basis. Each bill extraction uses one credit for a bill of up to four pages, and one additional credit for each further four pages or part of four pages. We also offer a monthly subscription plan that provides access to the Service on the terms described at the time of purchase.
(b) You purchase credits, in the bundles offered, through our payment processor. Prices, bundle sizes, and any subscription fees are as shown at checkout. All amounts are in Canadian dollars unless stated otherwise and are exclusive of applicable taxes, which will be added.
(c) Purchased credits do not expire and remain available until used or until your account is closed.
(d) A monthly subscription renews automatically at the end of each billing period until you cancel. You may cancel at any time, and cancellation takes effect at the end of the current billing period.
(e) Free or promotional credits have no cash value and may expire or be withdrawn at any time.
(f) Payment is processed by our third party payment processor. We do not collect or store your full payment card details.
(g) We may make the Service or credits available without charge during testing or promotional periods, including any beta period. Free access is provided on these Terms and may be modified or withdrawn at any time.
(h) Purchased credits may be used only to pay for extractions on the Service, at the rate described in paragraph (a) above, and are available for use immediately after purchase. Credits are not transferable, cannot be exchanged for cash, and are not subject to any fee for holding or using them.
(a) Unused purchased credits. If you request a refund within thirty days of purchase and the credits have not been used, we will refund the unused credits in full.
(b) Partially used bundles. Where a credit bundle has been partly used, we may, at our discretion, refund the unused credits on a pro rated basis if you request it within thirty days of purchase.
(c) Free or promotional credits. Free or promotional credits are not refundable.
(d) Subscriptions. You may cancel a subscription at any time. Fees for the current billing period are not refundable, and you will not be charged for any period after cancellation takes effect.
(e) To request a refund, submit a request through the support channel in the Service.
(a) You may upload utility bills to the Service for the purpose of extracting their data.
(b) For each bill you upload, you represent and warrant that you are authorized to upload it and to have its data extracted, and that you have obtained any consent required from the account holder and from any other individual to whom the bill relates.
(c) Before you complete an upload, you confirm that the representation in paragraph (b) is true for the bill or bills you are uploading.
(d) You are responsible for the bills and content you upload and for your use of the extracted data. You will not upload any bill that you are not authorized to upload.
You agree that you will not:
(a) The Service uses automated and artificial intelligence based processing to extract data from the bills you upload. Automated extraction may contain errors or omissions.
(b) The Service allows you to review and correct the extracted data before you export it. You are responsible for reviewing and correcting the extracted data, and you should not rely on it without doing so.
(c) We do not warrant that the extracted data will be accurate, complete, current, or error free, and we are not responsible for decisions you make in reliance on extracted data that you have not reviewed and corrected.
(a) We own the Service and all software, content, and intellectual property in it, other than the content you upload. Nothing in these Terms transfers any of our intellectual property to you.
(b) You retain your rights in the bills and content you upload. You grant us a limited, non exclusive licence to host, store, process, and use that content solely to provide and maintain the Service for you.
(c) You may use the extracted data and exports the Service generates for your own purposes.
(d) If you give us feedback or suggestions about the Service, you agree we may use them without restriction or obligation to you.
(a) The Service is provided on an as is and as available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non infringement.
(b) We do not warrant that the Service will be uninterrupted, secure, or free of errors, or that any extracted data will be accurate or complete.
(c) Nothing in these Terms limits any warranty or right that applies under consumer protection legislation and that cannot lawfully be limited or excluded.
(a) To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of profits, revenue, data, or business, arising out of or relating to the Service or these Terms.
(b) To the fullest extent permitted by law, our total liability arising out of or relating to the Service or these Terms will not exceed the greater of the amounts you paid to us for the Service in the twelve months before the event giving rise to the claim, or one hundred Canadian dollars.
(c) Nothing in this section limits or excludes any liability that cannot lawfully be limited or excluded.
(a) You agree to indemnify and hold us harmless from any claims, losses, liabilities, and expenses, including reasonable legal fees, arising out of or relating to the content you upload, your use of the Service, your breach of these Terms, your violation of any law, or your lack of authorization or consent to upload any bill.
(a) We may suspend or terminate your access to the Service if you breach these Terms, if we are required to do so by law, or if necessary to protect the Service or other users.
(b) You may stop using the Service and close your account at any time.
(c) On termination, your right to use the Service ends. Provisions that by their nature should survive termination, including those on intellectual property, disclaimers, limitation of liability, and indemnity, will survive.
(a) We may change, suspend, or discontinue any part of the Service at any time.
(b) We may update these Terms from time to time. If we make a material change, we will notify you at least thirty days before it takes effect, through the Service or by email to the address on your account, and we will ask you to accept the updated Terms before you continue to use the Service after that date. If you do not accept a material change, you may close your account, and if you are an individual using the Service for personal purposes we will refund any unused purchased credits and any prepaid subscription fees for the period after your account closes. Changes that are not material may be made on notice.
(a) These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable in that province, without regard to conflict of laws principles.
(b) You agree that the courts of the Province of Ontario have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you submit to the jurisdiction of those courts.
(c) If you are an individual using the Service for personal purposes, nothing in this section prevents you from bringing or defending a claim in another forum where the law gives you that right and that right cannot be excluded by agreement.
(a) These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service and replace any earlier agreements on that subject.
(b) If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
(c) Our failure to enforce any provision is not a waiver of it.
(d) You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, financing, or sale of assets.
(e) We may provide notices to you through the Service or by email to the address associated with your account.
(a) If you have any questions about these Terms, contact us at info@newtonenergyanalytics.com, or by mail at:
Newton Energy Analytics Ltd.
55 University Ave, Suite 1100
Toronto, ON M5J 2H7
Canada